Shipping policy

Shipping Policy – Sanjuli Products

Shipping Coverage

We currently ship across India.
International shipping is not available unless explicitly mentioned on the product page.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays are processed on the next working day.

Processing time does not include shipping time.

Shipping Time

  • Estimated delivery time: 4–7 business days, depending on location and courier partner.

  • Delivery timelines are estimates only, not guarantees.

Delays may occur due to:

  • Courier partner issues

  • Remote delivery locations

  • Weather conditions

  • Government restrictions or unforeseen circumstances

Sanjuli Products is not liable for delays beyond our control.

Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed at checkout.

  • Any promotional free-shipping offers are subject to change without prior notice.

Order Tracking

Once your order is shipped:

  • You will receive a tracking ID via email or SMS

  • Tracking updates depend on the courier partner’s system

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for:

  • Delays or non-delivery due to incorrect address

  • Orders returned to origin because of address errors

Re-shipping costs (if applicable) will be borne by the customer.

Damaged Packages

If your package appears damaged at the time of delivery:

  • Do not accept the delivery if possible

  • If accepted, record an unboxing video immediately

  • Contact us within 48 hours with clear photos/videos

Claims raised without proof may be rejected.

Lost or Undelivered Orders

If an order is marked as delivered by the courier but not received:

  • Contact us within 48 hours

  • We will raise an inquiry with the courier partner

Final resolution depends on courier investigation results.

Contact Information

For shipping-related queries, contact us at:

Trade Name: Sanjuli Products
Email: sanjuliproducts@gmail.com
Mobile: 9261111102
Address:
A14, Janakpuri, Kalwar Road
Jaipur, Rajasthan – 302012
India